August 1 - 3, 2009
Pool Watch 2009
Previous passing thoughts of a Pageminder
I'm not easily irritated, but
08.03.09 - 7:11 am (CT)
Some would argue, but good for them because they're wrong, I'm not easily irritated. However, when I do finally get irritated, whomever or whatever has irritated me better watch out! I will go after the irritating factor like a dog on a bone and the bone I'm gnawing at, and hopefully Iím down to the last shard, is the website of the largest phone company, the not-so-illustrious AT&T.
I get most of my bills emailed to me and then pay them on automatic withdrawal, online or through the bank, which I do strictly for my own convenience. If I see that a bill is not what I expected it to be, then I go check it for errors at the company's website. Well, for the longest time this worked out well, as I rarely had to check the actual bill because they were exactly what they were supposed to be. In fact, to check a bill online, especially a phone bill, was much easier because you could sort the charges by using several factors, however, one must be able to access that bill to sort it so one can check it for accuracy.
And I used to be able to access my phone bill with no problem, but then they instituted new security procedures, security procedures that were supposed to make my information more secure. Well, they are definitely more secure, so secure in fact that even they can't get their system to allow me access to my stinking bill. Gee, I can't even get past the login, let alone anywhere near, what appears to be, my "top secret" information.
After numerous tries at different times to get in to my account I emailed and called to complain about the problem, but it appears their Webmaster is incommunicado and securely hunkered down in his bunker, which is probably right next to the vault that contains my valuable information. Gee, all I wanted to do was check my bill and, most recently, order a new cell phone, but I canít do either, so I cancelled the e-bills and will probably just keep using my 3 or 4 year old phone that still works, but just barely.
In this economy you would think that companies would be chomping at the bit to please their customers, and that employees would be doing likewise to please their employers, but at least in this case, neither AT&T nor their Webmaster is chomping at anything to solve my problem. It would appear that they feel so secure they think that the old adage of "Word of mouth can make or break a business" doesn't apply to them
ah, the bigger they are, the harder they fall.
Side note: I wasn't for any of the bailouts, including Reagan bailing out Chrysler way back when. I really don't care how big or small a company is, if they can't make it, then let someone else pick up the slack
kind of like when a stock is way down, it's a loss for the present stockholders, but a buying opportunity for everyone else. So, let the slackers go under and you can bet that if what the slackers offered was of any import, some entrepreneur will seize the opportunity and fill that void in short order.
There's never enough time in a day and no one should expect there to be enough time in a lifetime
so just live your life to the fullest, one day at a time.
Want to read more passing thoughts?
Text that appears in italics denotes that Internet Explorer users can place their mouse over the italicized text for an explanation. As for Netscape users, well
* denotes an affiliate program link
* denotes a reciprocal link
* denotes a "Vote for my site" link
it's just mindbloggling.